Subprocessors
Joltuar Application
Last updated: 16 October 2026
Veltify sp. z o.o. ("Joltuar") engages the subprocessors listed below to provide the Joltuar Service. This page is referenced in our Privacy Policy and Terms of Service. The applicable Data Processing Agreement (DPA) governs how Customers are notified of changes to subprocessors.
Subprocessors processing call content
| Subprocessor | Role | Region |
|---|---|---|
| OpenRouter, Inc. | LLM gateway; routes call transcripts and derived content to the model provider hosting the model selected for each function | No fixed region |
| Model providers engaged via OpenRouter (xAI, OpenAI, Google, and Anthropic) | Perform the underlying AI inference on content routed by OpenRouter | Per provider |
| Deepgram | Speech-to-text transcription in cloud mode (on-device transcription, where used, does not leave the Customer's device) | EU |
| Microsoft MAI-Transcribe (Microsoft Corporation) | Speech-to-text transcription where this model is selected for a function | Per Azure region |
| Recall.ai | Meeting bot capture and transcription, only when a User sends a bot to a meeting | EU |
| Langfuse Cloud | Logs prompts and model responses (including transcript content) for quality monitoring and troubleshooting | EU (Ireland) |
| Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855 Luxembourg ("AWS") | Cloud hosting and infrastructure (application servers, databases, file and recording storage); storage of recordings, transcripts, summaries, and derived content at rest | AWS region eu-central-1 (Frankfurt, Germany), European Union |
Joltuar's underlying AI model providers are not fixed and may be added, removed, or changed over time, including open-weight inference providers selected by OpenRouter on a per-request basis.
Service providers without access to call content
The following providers receive only metadata or read-only access and do not receive call content.
| Provider | Role |
|---|---|
| PostHog | Product analytics and error reporting |
| Resend | Transactional email |
| Stripe, Inc. | Subscription billing and payments |
| Google LLC, Microsoft Corporation | OAuth sign-in and calendar integrations enabled by the Customer or User |
Customer-enabled integrations
Where a Customer connects Joltuar to a CRM, Slack, an external AI assistant, or another Third-Party Service, data is exchanged with that provider under the Customer's instructions and the provider's own terms. Such providers are selected by the Customer and are not Joltuar subprocessors.
International transfers
Joltuar uses Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855 Luxembourg ("AWS") for cloud hosting and infrastructure (application servers, databases, file and recording storage) in the AWS region eu-central-1 (Frankfurt, Germany), European Union. Hosting data stays in the EU (Frankfurt).
Where personal data is transferred outside the European Economic Area, we rely on an adequacy decision or the European Commission's Standard Contractual Clauses. For personal data subject to UK data protection law, we rely on the UK International Data Transfer Agreement or the UK Addendum to the Standard Contractual Clauses, as applicable.
Contact
Questions about our subprocessors: privacy@joltuar.com